Shipping policy

Shipping Policy – Journey to the ChildLand

At Journey to the ChildLand, we’re committed to bringing joy to your doorstep with a smooth and reliable shipping experience. Please review our updated shipping policy below:

1. Shipping Coverage

We currently ship to all cities across Pakistan. For international shipping requests, please contact our customer support team.

2. Shipping Charges

  • Free Shipping on orders above Rs. 2,500
  • Flat Rs. 150 shipping fee for orders below Rs. 2,500 (calculated at checkout)

3. Delivery Timeline

  • Standard Delivery: 3 to 7 business days, depending on your location
  • Orders are processed within 24–48 hours after order confirmation

4. Order Tracking

Once your order is shipped, a tracking number will be shared with you via SMS or email so you can follow your package in real-time.

5. Shipping Partners

We partner with trusted courier services to ensure your order is delivered safely and on time.

6. Delivery Concerns

  • If your order is delayed beyond the estimated timeframe, please reach out to us at +92-307-9613060
  • If your package arrives damaged, kindly report it within 24 hours for prompt assistance

7. Cash on Delivery (COD)

  • COD is available nationwide
  • Please ensure availability at the time of delivery to receive and pay for your order

Need Help?
For any shipping-related questions, feel free to contact us at +92-307-9613060

Thank you for shopping at Journey to the ChildLand!
We're excited to be part of your little one's journey